Here’s How Whatsapp Banking by Top Lenders Compares


By IST (Released)


Customers of SBI, HDFC, ICICI, Bank of Baroda and Axis Bank can now register for WhatsApp banking services.

Digital banking has made it easier for customers to operate with 24/7 service. Additionally, it has reduced the need to visit branches. Several tasks can now be done sitting at home or in the office thanks to the bank’s online banking and mobile banking platforms. Another such digital service is the WhatsApp bank which most banks have recently added.

Customers of SBI, HDFC, ICICI, Bank of Baroda (BoB) or Axis Bank can easily register for WhatsApp banking services by following a few simple steps. Here is a comparison of WhatsApp Banking services provided by these leading lenders in India.

SBI customers can sign up for WhatsApp Banking by simply sending an SMS from their registered mobile number. Registered customers can benefit from services such as account balance checks and mini-statements.

The State Bank of India also offers WhatsApp-based services to credit card holders to track reward points, outstanding balances and account insights.

Axis Bank

Axis Bank customers can benefit from several services through WhatsApp. These include fixed deposit services, as well as account-related services such as account balance, mini-statements, checkbook ordering, opening video KYC instant savings accounts, and blocking the debit card.

Bank of Baroda

Bank of Baroda provides a range of services which can be used via WhatsApp. These include services based on digital channels such as account balance, mini statement of last five transactions, check status request and debit card blocking.


ICICI Bank provides WhatsApp banking services to its customers 24 hours a day, 7 days a week, 365 days a year. ICICI Bank customers can apply for instant loans, use InstaSave, make fixed deposit payments, pay bills, redeem services and track the delivery status of their debit card, credit card, checkbook and passbook at using the WhatsApp banking service.


HDFC Bank provides over 90 transactions and services via WhatsApp which are available to customers anytime, anywhere.

Customers can benefit from all account services, credit card, loans and more.

The bank also provides Smart Chat Assist via WhatsApp through which customers can get personalized smart and intuitive responses to their queries.


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